Saturday, December 27, 2008

Personnel Management in Government or The Retailers Guide to Loss Prevention and Security

Personnel Management in Government: Politics and Process

Author: Norma M Riccucci

Personnel Management in Government: Politics and Process highlights the rapid developments in public personnel administration and management. As one of the bestselling textbooks in the field, this sixth edition reflects the major changes that have occurred in government personnel administration, including the authorization of the new Department of Homeland Security and the Department of Defense to develop their own personnel management systems. Addressing reforms in federal and state governments to illustrate the employment scene in government workforces, it continues to provide updated information on the political, legal, and managerial aspects of public personnel systems and policies.



Table of Contents:

Preface     xv
Acknowledgments     xvii
Introduction: Why This Book?     xix
About the Authors     xxiii
The History and Environment of Public Personnel Management
The First Century of Civil Service Reform     3
Prologue: President Garfield's Assassination and the Origins of the Merit System     3
A Historical Perspective: Enter the Spoils System     4
The Motivation for Civil Service Reform     8
The Impetus for Reform     11
The Pendleton Act     16
The Development of the Central Personnel Agency     18
Policing     19
Scientific Management     19
Centralization     21
The Decentralization of Personnel Operations     21
The Demise of the Civil Service Commission     24
Reform     26
State and Local Institutional Arrangements: A History in Parallel     33
Civil Service Reform and the Decline of the Commission Format     38
A Summary Note on the Merits of Reform     41
Bibliography     41
Cases     44
Civil Service Reform in the Postreform Era (1979-2000)     45
Prologue: The Demise of Civil Service Protections in the Federal Government     45
The Aftermath of the Civil Service Reform Act of 1978     51
Overture for Postreform: The Volcker Commission     57
The National Performance Review and Federal Workforce Restructuring     58
Civil Service Reform in Clinton's Second Term     65
The "Flight of the Bumblebee": Civil Service Reform during the Bush Administration     68
Competitive Sourcing     70
Strategic Management of Human Capital     72
The "Freedom to Manage" and "Managerial Flexibility" Acts     74
Working for America Act     75
Civil Service Reform at the State and Local Level     79
Bibliography     89
The Legal Framework of Public Personnel Management     95
Prologue: Elrod v. Burns (1976)     95
Comparing the Legal and Managerial Frameworks of Government     98
Merit Principles and Civil Service     99
Civil Rights and Equal Opportunity Law     105
Ethics Law     106
Labor Relations     107
Enforcement     107
The Constitutional Law of Public Employment     108
The Individualized Rights Approach     110
The Public Service Model     112
Freedom of Expression: Nonpartisan Speech      112
Political Neutrality     114
Freedom of Association     117
Liberty     118
Equal Protection     122
The Right to a Hearing     123
Fourth Amendment Privacy     126
The Right to Disobey     128
Privatization     129
Conclusion: Know Your Law     131
Bibliography     132
Cases     133
The Processes of Human Resources Management
Human Resources Planning     137
Prologue: Are There Any Translators in the House?     137
The Environment for Human Resources Planning     138
Human Resources Planning in an Era of Downsizing     142
Recent Trends in Workforce Planning     147
A Historical Overview of Human Resources Planning     153
Workforce Planning     154
Forecasting Human Resources Supply     159
Forecasting Organizational Demands     160
Strategic Human Resources Planning: Future Prospects     162
Bibliography     166
Classification and Compensation     171
Prologue: The FAA's Experience with Pay for Performance     171
The Evolution of Position Classification: The Ascendancy of Scientific Management      175
After the War: "The Triumph of Techniques over Purpose"     185
The 1970s and the Behavioralist Critique     188
The System Response: Factor Evaluation in the 1970s     189
The Reform Initiative of the 1990s - Broadbanding?     205
Pay Administration in Government     208
Federal Pay Reform in the 1990s     213
Class and Comp Reform in the 21st Century: Pay for Performance Redux     214
State and Local Class and Comp Developments     223
Bibliography     234
Recruitment and Selection     239
Prologue: Brenda Berkman and the New York City Fire Department     239
The Importance of Public Employment     242
Personal Rank versus Position Rank     247
Essentials of the Employment Process     249
The Legal Environment of Public Sector Selection     252
The Development (and Decline) of the Uniform Guidelines     257
Examinations and Validation     262
A Federal Case History from PACE to ACWA to Others     268
Human Capital in Government: The Next Frontier     280
Bibliography     284
Cases     288
Performance Appraisal     289
Prologue: Performance Management in the IRS      289
The Problem of Performance Appraisal     293
The Traditional Approach to Performance Appraisal     297
Performance Management in the 1990s and Beyond     305
Pay for Performance     308
Some State Government Perspectives on Merit Pay     318
Other Alternatives: Assessment Centers and Assessments of Multisource Appraisals     319
Bibliography     325
Training and Development     329
Prologue: Developing Effective Training Programs in the Federal Government     329
Planning/Front-End Analysis     331
Design and Development     333
Implementation     333
Evaluation     334
The Evolution of Training and Development     336
Training and Personnel Relationships     339
Methods of Training: The Design Issue     343
Career Development and the Employee     345
On Planning Training: The Strategy Issue     353
On Assessing Training: The Evaluation Issue     356
Training and Development and Technology: The Issue of Choice     361
Bibliography     363
Equal Employment Opportunity, Affirmative Action, and Diversity in Government
Equal Employment Opportunity and Affirmative Action      369
Prologue: From Bakke to Grutter     369
The Difference between Equal Employment Opportunity and Affirmative Action     373
Abuses of the Past     373
The Development of EEO     379
The Nature of Unequal Treatment in Today's Workplace     391
Stereotypes     393
Glass Ceilings     394
Subjective Discrimination     396
Other Disparities     397
The Power of Subtle Differences     399
The Organization of EEO     400
The Managerial Aspects of Affirmative Action     400
Developing a Plan     400
Monitoring the Plan     408
Sexual Harassment     411
Comparable Worth and Pay Equity     415
The Gender Pay Gap: Causes and Cures     418
Legal and Judicial Developments around Comparable Worth     419
Additional EEO Concerns     420
Age Discrimination     421
Disability Discrimination     423
Discrimination Based on HIV/AIDS     424
The Future of EEO and Affirmative Action     425
Bibliography     426
Cases     428
Diversity in the Workforce     431
Prologue: Leading Diversity Practices in the Federal Government     431
The Importance of Promoting Diversity Measures     437
Workforce 2020     437
The Importance of a Representative Bureaucracy     439
Diversity within and across Occupations     440
Measurement Issues     443
Strategies for Greater Inclusion     447
Change Organizational Structures and Work Processes     448
Leadership and Accountability     449
Ensuring Effective Communication and Feedback     452
Reorienting Personnel Policies and Processes     453
Data Collection and Training     461
Diversity Measures beyond the Organization     464
Bibliography     465
Cases     470
Unions and Employee Relations in Government
Labor-Management Relations     473
Prologue: The New York City Transit Strike of 2005     473
The Development of Collective Bargaining in the Public Sector     477
Differences between the Public and Private Sectors     480
Adapting Collective Bargaining for the Public Sector     482
Early History     483
Early Change     488
Maturation and Change in the Federal Sector     488
The Civil Service Reform Act of 1978      489
Labor-Management Partnerships and the NPR     493
Labor Reforms in the 21st Century     496
State and Local Arrangements     497
The Nuts and Bolts of Organizing     502
Unit Determination     502
Supervisors     503
The Scope of Bargaining     504
Impasse Resolution     505
Strikes     508
The Union's Role in Grievance Procedures     512
Conclusion     515
Glossary of Federal-Sector Labor-Management Relations Terms     516
Bibliography     533
Cases     535
Employee Relations     537
Prologue: Workplace Violence against Health Care and Social Service Workers     537
Defining Employee Relations     542
Formal Dispute Resolution Mechanisms     542
Employee Discipline     545
Traditional Adjudicatory Systems     546
Alternative Dispute Resolution Approaches     551
Job Safety and Health     551
Substance Abuse in the Workplace     556
Drug Testing     557
Employee Assistance Programs     561
Bibliography     568
Cases      570
Index     571

Go to: Good Housekeeping Pasta or Starting with Ingredients

The Retailer's Guide to Loss Prevention and Security

Author: Donald J Horan

The Retailer's Guide to Loss Prevention and Security is an introduction to retail security. The author's vast experience in the retail business forms the background for this book, which is filled with all the tips, strategies, and procedures you need to create an effective loss prevention program. Full of techniques and examples, explanations and descriptions, rules-of-thumb and advice, recommendations and ideas, pros and cons, The Retailer's Guide to Loss Prevention and Security is an essential "how to" guide for anyone on the front line of retail theft control.



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