Personnel Management in Government: Politics and Process
Author: Norma M Riccucci
Personnel Management in Government: Politics and Process highlights the rapid developments in public personnel administration and management. As one of the bestselling textbooks in the field, this sixth edition reflects the major changes that have occurred in government personnel administration, including the authorization of the new Department of Homeland Security and the Department of Defense to develop their own personnel management systems. Addressing reforms in federal and state governments to illustrate the employment scene in government workforces, it continues to provide updated information on the political, legal, and managerial aspects of public personnel systems and policies.
Table of Contents:
Preface xv
Acknowledgments xvii
Introduction: Why This Book? xix
About the Authors xxiii
The History and Environment of Public Personnel Management
The First Century of Civil Service Reform 3
Prologue: President Garfield's Assassination and the Origins of the Merit System 3
A Historical Perspective: Enter the Spoils System 4
The Motivation for Civil Service Reform 8
The Impetus for Reform 11
The Pendleton Act 16
The Development of the Central Personnel Agency 18
Policing 19
Scientific Management 19
Centralization 21
The Decentralization of Personnel Operations 21
The Demise of the Civil Service Commission 24
Reform 26
State and Local Institutional Arrangements: A History in Parallel 33
Civil Service Reform and the Decline of the Commission Format 38
A Summary Note on the Merits of Reform 41
Bibliography 41
Cases 44
Civil Service Reform in the Postreform Era (1979-2000) 45
Prologue: The Demise of Civil Service Protections in the Federal Government 45
The Aftermath of the Civil Service Reform Act of 1978 51
Overture for Postreform: The Volcker Commission 57
The National Performance Review and Federal Workforce Restructuring 58
Civil Service Reform in Clinton's Second Term 65
The "Flight of the Bumblebee": Civil Service Reform during the Bush Administration 68
Competitive Sourcing 70
Strategic Management of Human Capital 72
The "Freedom to Manage" and "Managerial Flexibility" Acts 74
Working for America Act 75
Civil Service Reform at the State and Local Level 79
Bibliography 89
The Legal Framework of Public Personnel Management 95
Prologue: Elrod v. Burns (1976) 95
Comparing the Legal and Managerial Frameworks of Government 98
Merit Principles and Civil Service 99
Civil Rights and Equal Opportunity Law 105
Ethics Law 106
Labor Relations 107
Enforcement 107
The Constitutional Law of Public Employment 108
The Individualized Rights Approach 110
The Public Service Model 112
Freedom of Expression: Nonpartisan Speech 112
Political Neutrality 114
Freedom of Association 117
Liberty 118
Equal Protection 122
The Right to a Hearing 123
Fourth Amendment Privacy 126
The Right to Disobey 128
Privatization 129
Conclusion: Know Your Law 131
Bibliography 132
Cases 133
The Processes of Human Resources Management
Human Resources Planning 137
Prologue: Are There Any Translators in the House? 137
The Environment for Human Resources Planning 138
Human Resources Planning in an Era of Downsizing 142
Recent Trends in Workforce Planning 147
A Historical Overview of Human Resources Planning 153
Workforce Planning 154
Forecasting Human Resources Supply 159
Forecasting Organizational Demands 160
Strategic Human Resources Planning: Future Prospects 162
Bibliography 166
Classification and Compensation 171
Prologue: The FAA's Experience with Pay for Performance 171
The Evolution of Position Classification: The Ascendancy of Scientific Management 175
After the War: "The Triumph of Techniques over Purpose" 185
The 1970s and the Behavioralist Critique 188
The System Response: Factor Evaluation in the 1970s 189
The Reform Initiative of the 1990s - Broadbanding? 205
Pay Administration in Government 208
Federal Pay Reform in the 1990s 213
Class and Comp Reform in the 21st Century: Pay for Performance Redux 214
State and Local Class and Comp Developments 223
Bibliography 234
Recruitment and Selection 239
Prologue: Brenda Berkman and the New York City Fire Department 239
The Importance of Public Employment 242
Personal Rank versus Position Rank 247
Essentials of the Employment Process 249
The Legal Environment of Public Sector Selection 252
The Development (and Decline) of the Uniform Guidelines 257
Examinations and Validation 262
A Federal Case History from PACE to ACWA to Others 268
Human Capital in Government: The Next Frontier 280
Bibliography 284
Cases 288
Performance Appraisal 289
Prologue: Performance Management in the IRS 289
The Problem of Performance Appraisal 293
The Traditional Approach to Performance Appraisal 297
Performance Management in the 1990s and Beyond 305
Pay for Performance 308
Some State Government Perspectives on Merit Pay 318
Other Alternatives: Assessment Centers and Assessments of Multisource Appraisals 319
Bibliography 325
Training and Development 329
Prologue: Developing Effective Training Programs in the Federal Government 329
Planning/Front-End Analysis 331
Design and Development 333
Implementation 333
Evaluation 334
The Evolution of Training and Development 336
Training and Personnel Relationships 339
Methods of Training: The Design Issue 343
Career Development and the Employee 345
On Planning Training: The Strategy Issue 353
On Assessing Training: The Evaluation Issue 356
Training and Development and Technology: The Issue of Choice 361
Bibliography 363
Equal Employment Opportunity, Affirmative Action, and Diversity in Government
Equal Employment Opportunity and Affirmative Action 369
Prologue: From Bakke to Grutter 369
The Difference between Equal Employment Opportunity and Affirmative Action 373
Abuses of the Past 373
The Development of EEO 379
The Nature of Unequal Treatment in Today's Workplace 391
Stereotypes 393
Glass Ceilings 394
Subjective Discrimination 396
Other Disparities 397
The Power of Subtle Differences 399
The Organization of EEO 400
The Managerial Aspects of Affirmative Action 400
Developing a Plan 400
Monitoring the Plan 408
Sexual Harassment 411
Comparable Worth and Pay Equity 415
The Gender Pay Gap: Causes and Cures 418
Legal and Judicial Developments around Comparable Worth 419
Additional EEO Concerns 420
Age Discrimination 421
Disability Discrimination 423
Discrimination Based on HIV/AIDS 424
The Future of EEO and Affirmative Action 425
Bibliography 426
Cases 428
Diversity in the Workforce 431
Prologue: Leading Diversity Practices in the Federal Government 431
The Importance of Promoting Diversity Measures 437
Workforce 2020 437
The Importance of a Representative Bureaucracy 439
Diversity within and across Occupations 440
Measurement Issues 443
Strategies for Greater Inclusion 447
Change Organizational Structures and Work Processes 448
Leadership and Accountability 449
Ensuring Effective Communication and Feedback 452
Reorienting Personnel Policies and Processes 453
Data Collection and Training 461
Diversity Measures beyond the Organization 464
Bibliography 465
Cases 470
Unions and Employee Relations in Government
Labor-Management Relations 473
Prologue: The New York City Transit Strike of 2005 473
The Development of Collective Bargaining in the Public Sector 477
Differences between the Public and Private Sectors 480
Adapting Collective Bargaining for the Public Sector 482
Early History 483
Early Change 488
Maturation and Change in the Federal Sector 488
The Civil Service Reform Act of 1978 489
Labor-Management Partnerships and the NPR 493
Labor Reforms in the 21st Century 496
State and Local Arrangements 497
The Nuts and Bolts of Organizing 502
Unit Determination 502
Supervisors 503
The Scope of Bargaining 504
Impasse Resolution 505
Strikes 508
The Union's Role in Grievance Procedures 512
Conclusion 515
Glossary of Federal-Sector Labor-Management Relations Terms 516
Bibliography 533
Cases 535
Employee Relations 537
Prologue: Workplace Violence against Health Care and Social Service Workers 537
Defining Employee Relations 542
Formal Dispute Resolution Mechanisms 542
Employee Discipline 545
Traditional Adjudicatory Systems 546
Alternative Dispute Resolution Approaches 551
Job Safety and Health 551
Substance Abuse in the Workplace 556
Drug Testing 557
Employee Assistance Programs 561
Bibliography 568
Cases 570
Index 571
Go to: Good Housekeeping Pasta or Starting with Ingredients
The Retailer's Guide to Loss Prevention and Security
Author: Donald J Horan
The Retailer's Guide to Loss Prevention and Security is an introduction to retail security. The author's vast experience in the retail business forms the background for this book, which is filled with all the tips, strategies, and procedures you need to create an effective loss prevention program. Full of techniques and examples, explanations and descriptions, rules-of-thumb and advice, recommendations and ideas, pros and cons, The Retailer's Guide to Loss Prevention and Security is an essential "how to" guide for anyone on the front line of retail theft control.
No comments:
Post a Comment